How to Fix ERR_Internet_Disconnected the Right Way


No matter what browser you’re using, chances are that you’ve had this problem before, or you might be dealing with it right now. If you’re here because of the latter, you’re in the right place because we have all the steps you need to fix the problem.


According to the error message below our good friend Downasaur, you are unable to connect to the internet. It should be obvious that this has something to do with the internet connection but it isn’t always the case.

If you encountered the err_internet_disconnected in Android devices, it could be that a software or a setting from the device is what’s causing the problem. In fact, I have dealt with this problem a lot of times on my old computer where an antivirus is what’s usually causing the problem.

No matter the case, here are the steps that will help you address this net::err_internet_disconnected problem:

Method 1: Are You Really Connected to the Internet?

Before anything else, you should check if you really are connected to the internet.

Start by checking the network status of your computer. If it shows you’re disconnected, proceed to check if the network cables are properly plugged in and that your network devices are running perfectly.

A lot of times, the problem is caused by a loose ethernet cable. Unplugging the cable and cleaning the port before plugging it back in usually solves the problem. However, if it still persists, then proceed to the next method.

Method 2: Power Cycle Both the Router and the Computer

Try to power cycle your router first. The err_internet_disconnected error is caused by a faulty network connection and a good restart should do the trick.

However, if it still persists, restarting your computer should also do the trick. In fact, I have had this problem in the past with my old computer and this worked out for me most of the time. But if this still persists, then proceed to the next method.

Method 3: Fixing Your LAN Settings (Local Area Network)

There are cases where this problem shows up after installing a software as some software just changes the network settings without you knowing.

If you installed a software just recently, consider checking your Local Area Network settings because this might be what’s causing the problem.

To do this, follow the steps below:

  • Step 1: Open Control Panel by typing in “control panel” from the Start menu if you’re using other versions of Windows. Alternatively, you can type in Internet Options directly from the Cortana search if you’re using Windows 10 and skip Step 2.
Open Control Panel
  • Step 2: Click on Internet Options.
Click on Internet Options
  • Step 3: Navigate your way to the Connections tab and click the LAN settings button located at the lower right corner just above the OK, Cancel, and greyed-out Apply buttons.
Navigate your way to the Connections
  • Step 4: Uncheck all the checkboxes and click OK.
Uncheck all the checkboxes and click OK
  • Step 5: Close your browser if you had it open in the background and open your browser to see if the changes fixed the problem.

There are cases where this works out but if it still persists, chances are that it’s a setting from your browser that’s causing this, so read on.

Method 4: Clearing Your Browsing Data

It could be that you’re using a Firefox or Chrome browser, so we made 2 steps below. Follow the steps according to what browser you’re using.

For Google Chrome:

  • Step 1: Open your Google Chrome browser and type in chrome://settings/clearBrowserData in the address bar.
  • Step 2: Make sure that the option beside the Time Range is set to All Time, otherwise, change it by simply clicking the drop-down menu.
  • Step 3: Tick every option before clicking on Clear Data.
  • Step 4: Restart the browser and check if this fixes the problem.

For Firefox:

  • Step 1: Open your Firefox browser and press Ctrl + Shift + Del to open the Clear All History window.
  • Step 2: Click the Clear Now button beside the Cancel button.

Method 5: Antivirus or Security Software Restriction

It’s one of the more common culprits to this problem. In fact, this is what usually fixes the problem in my case.

This is why it’s worth checking if your antivirus or a security software is blocking your browser from accessing the internet.

Simply head over to the software’s setting, allow the browser or disable the restriction, and your problem should be solved. If this doesn’t fix the problem or if you’ve messed up with the settings, reinstalling the antivirus should do the trick as it resets all the settings back to default.

At this point, you should have the problem fixed. But in case the problem still persists, the either of the last 2 methods will surely be your ticket to finally fixing this problem.

Method 6: Resetting Network Settings or Flushing DNS

These methods are very effective when it comes to fixing network issues. But this will require you to open Command Prompt and do the fix from there.

It may be intimidating for non-tech-savvy people but it’s easier than you thought. Just follow the steps below:

  • Step 1: Type “cmd” without quotes after pressing the Windows Key.
  • Step 2: Right-click on Command Prompt and click Run as administrator.
  • Step 3: Type ipconfig /flushdns first and hit Enter. (Wait for the process to complete before proceeding to the next step.)
  • Step 4: Type ipconfig /renew second and hit Enter. (Wait for the process to complete before proceeding to the next step.)
  • Step 5: Type netsh int ip set dns third and hit Enter. (Wait for the process to complete before proceeding to the next step.)
  • Step 6: Type netsh winsock reset after and hit Enter. (Wait for the process to complete before proceeding to the next step.)
  • Step 7: Restart your computer for the changes to take full effect and open your browser.

A lot of people find this fix to be the solution. If this still didn’t fix the problem, then it could be a driver problem.

Method 7: Reinstalling Your Network Adapter

Another very effective fix is to reinstall your network adapter because this will revert all the network settings to default. To do this, follow the steps below:

  • Step 1: Press Windows+R keys to open the Run command and type in devmgmt.msc to open the Device Manager.
open the Run command and type in devmgmt.msc
  • Step 2: Click the Network adapters to see more dropdown options.
  • Step 3: Right-click on your network adapter and choose Uninstall device.
Right-click on your network adapter and choose Uninstall device
  • Step 4: Restart your computer. Your computer should detect the missing drivers and install a fresh, new one.

After going through all the methods, you should have your problem fixed. But if for some reason, you still have the err_internet_disconnected problem, then the problem may be caused by a hardware failure.

It will be best if you contact the device manufacturer as they should know what’s the best course of action for your case.


This problem is intimidating at first but now you know what to do, this shouldn’t be as hard as you thought it was.

Share this with your friends or tell us if which method worked for you!

How to Fix DNS_Probe_Finished_No_Internet Step-by-Step


We all have our own problems with the internet but nothing’s more frustrating than the dreaded DNS_PROBE_FINISHED_NO_INTERNET error.

I personally had this problem one time and decided to do an extensive research. Turns out that the source of the problem can originate from different sources. This is why it’s going to take some time before you can solve this problem.

Below are some of the proven methods that solved this problem. If the first method didn’t work, make sure you try the rest on the list since your case may differ from the others.


Method 1: Check the​ Internet Connectivity

The most common reason why this happens has something to do with your ISP and not the browser.

To see what causes the problem, take a ping test by following the steps below:

  • Step 1: Run command prompt by pressing Windows+R.
  • Step 2: Type “cmd” without quotes and hit enter.
  • Step 3: Type in “ping -t” without quotes when the command prompt opens and press enter.

If you see something like this that keeps on repeating:

Reply from bytes=32 time=205ms TTL=55

Note: We ping because this DNS server is very well-known for being almost always up.

...this means that your internet is working just fine and the problem lies somewhere on your end.

Alternatively, if other devices connected to the router works fine, then it’s likely that your browser is at fault and you’re better off trying out the rest of the methods below.

However, if all the connected devices are having problems connecting to the internet, it might be that you’re not getting any internet connection from your ISP. Consider doing the next method first before calling your ISP.

Method 2: “Have you tried turning it on and off again?”

It’s likely that you’ve already done this at this point but others just aren’t as tech-savvy as most people.

And in case you haven’t done this yet...

  • Step 1: Turn your modem and your router off for at least 10 minutes and turn it back on.
  • Step 2: Check the light indicator and make sure that you’re connected to the internet.

This may be very straightforward but it did work for a lot of people. However, if the problem still persists, then it’s time to consider calling your ISP.

In most cases, calling your ISP resolves the problem but if you still get the error, it’s likely that your browser or computer is what’s causing this problem, so read on.

Method 3: Clear Your Cache or Reinstall Your Browser

It might be that your browser had a mental breakdown or some crap like that. This is why clearing your browser’s cache might finally end this misery.

If you’re using Firefox:

  • Step 1: Click on History then clear recent history.
  • Step 2: Click on details.
  • Step 3: Check the Cookies and Cache and click Clear now.

If you’re using Google Chrome:

  • Step 1: Click the Customize and control Google Chrome (3 dots) located at the top-right corner of the browser.
  • Step 2: Click Settings.
  • Step 3: Scroll down and click Advanced.
  • Step 4: Click on Clear browsing data under Privacy and security.
  • Step 5: Check the Cookies and other site data and Cached images and files
  • Step 6: Click on Clear data and restart your browser.

If at this point you still have the problem, it’s worth trying reinstalling your browser. Alternatively, you can install a new browser and if you still have the problem, follow the next method.

Method 4: Fix Through Command Prompt

A command prompt is a tool that lets you execute system-level commands and this can be your ticket to solving this problem.

If you experience the dns_probe_finished_no_internet on Windows 10, you can use Windows Powershell-a more advanced command prompt app. But regardless of which type of Windows OS you’re running...

  • Step 1: Press the Windows key and locate command prompt.
  • Step 2: Right click on the command prompt app and run it as administrator.
  • Step 3: Type in netsh winsock reset when the command prompt opens.
  • Step 4: Restart your PC.

A lot of people find this fix helpful but in case the problem still persists, consider trying the next method.

Method 5: Change Your DNS To Google DNS

Changing your DNS to Google DNS may fix the problem this time.

In fact, Google DNS is a really great alternative for those who use the default DNS set by the router. Not only that it’s more secure but it also loads websites faster and is less prone to the dreaded Google Chrome dns_probe_finished_no_internet error.

To do this…

  • Step 1: Right-click on the Windows 10 logo and click Network Connections.

Note: If you’re using Windows 10, click on Change adapter options in the new menu, otherwise, proceed to Step 2.

  • Step 2: Right-click on the network you are connected to and click on Properties.
  • Step 3: On the Networking tab, find and double-click the Internet Protocol Version 4 (TCP/IPv4)
  • Step 4: Click the Use the following DNS server addresses: radio button and type in the following:

Preferred DNS Server:

Alternate DNS Server:

  • Step 4: Restart your internet for the changes to fully take effect.

Comment down below and confirm that this finally fixed your DNS probe finished no internet problem. But you’re still unfortunate, consider reading the next method: Updating Your Network Adapter Driver.

Method 6: Updating Your Network Adapter Driver

This is one of the working solutions that a handful of people usually overlook because only a few find this working. And if you’ve got this far, then it’s definitely worth giving a shot.

  • Step 1: Hit Windows+R to bring up the Run app
  • Step 2: Type in devmgmt.msc and hit enter
  • Step 3: Look for the Network adapters on the list and click it to open the drop-down menu.
  • Step 4: Right-click on the respective network you’re using to connect to the internet and click on Update Driver
  • Step 5: You can either choose Search automatically for updated driver software or Browse my computer for driver software if you downloaded a specific driver from its respective manufacturer.

A prompt indicating that the driver is successfully updated should then pop up. Restart your computer afterward for the updated driver to fully take effect.

At this point, the dns_probe_finished_no_internet on a Windows 7 or Windows 10 OS should be fixed.


The cause of the problem may range greatly and differ from one user to another, but after going through all these methods, it’s likely that you have your answer to your question “how to fix dns_probe_finished_no_internet?”.

If this helped you out, be sure to comment down below and tell us which method fixed your problem.